CORPORATE SOCIAL RESPONSIBILITY

We have designed a Corporate Social Responsibility communication plan, where our priority is not simply to inform, but to create two-way communication channels which use clear language and are adapted to the stakeholders we address, allowing us to keep communication channels open, analyse concerns, needs and expectations, implementing actions that answer to the stakeholders’ proposals.

Communication issues include environmental, social, economic, and ethical aspects and good governance.

In line with the sustainable development goals proposed by the United Nations in the 2030 Agenda.

In 2011, we started our first formal actions regarding Corporate Social Responsibility (from now on CSR) participating in the Transparency project, and developing our first CSR report. That started our CSR journey, with a 9-year roadmap, defining the following stages:

• Stage 1 Launch 2011-2015
• Stage 2 Internalisation 2016
• Stage 3 Consolidation 2017-2020.

In 2015, at Airpharm,we decided to take a new approach to CSR, providing the project with greater solidity, and aiming to expand CSR practices to the entire company. This project was endorsed directly by the General Management and supported by the management team.

In 2016, as a result of the relaunching of the CSR, we developed a Work Plan which involved 30 employees in representation of the different departments and branches of the company. Four workshops were held with a focus on stakeholders, titled; “Identification and prioritisation”, “Needs and expectations”, “The Relations Framework”, “Prioritisation of actions”,

As a result of these workshops (held during 2016) and of the analysis carried out on the economic, environmental, social and ethical impacts that the company’s activity has on the different interest groups, we concluded our material aspects as a sustainability strategy and as a business strategy, approved by our stakeholders and by the senior management of the company.

Materiality can be variable in time and space, so in 2017 we conducted a conclusive workshop with our work team, with a total of 30 workers from different departments and branches, in which we analysed whether our social impacts, environmental and good governance had continuity or had to introduce changes. The conclusion was that we kept the material aspects detected in 2016, and that we are maintaining for the 2018 report. [102-46]

From the results of the 2017 workshop we developed theFour-year Action Plan 2017-2020. This Corporate Social Responsibility Action Plan is a living document, which is reviewed on a quarterly basis by the internal CSR commission, and an annual meeting is held for its follow-up and update, maintaining the objectives of Competitiveness, Reputation and Trust, Transparency and Commitment and Participation; The meeting also defines working groups that will carry out the actions resulting from the needs and expectations of the different Interest Groups.

Airpharm Logistics is certified as an emotionally healthy company (EES) for implementing a Psychological and Emotional Support Program for our employees and their families.

Certificate of an Emotionally Healthy Company issued by the “Salud y Persona” Foundation (Barcelona), which certifies that Airpharm Logistics is an Emotionally Healthy Company for the program of Psychological and Emotional Support to its employees and families. The EES certificate number is 015/20

Our Action Plan is in line with the Sustainable Development Goals proposed by the United Nations, in its 2015-2030 Agenda. Our contribution to sustainable development focuses on the following objectives: